What if a robot checked you into your hotel? Or cleaned your room? Or told you what show you ought to go see on your night about the town? The hotel service industry is about to make this a reality. What are the implications? This and other top travel stories of the week.
We love to read about travel. Seriously…we love it. It’s probably unhealthy at this point. But, each week we keep coming back for more. And, while we cull through the thousands of pieces written everywhere we try to flag the ones that we find interesting or unique. Here are the best travel articles of this week, curated for you.
What Are the Implications of Service Robots in Hospitality for Consumers? – Boston University Hospitality Review
“Robot- and AI-delivered service offers unprecedented economies of scale and scope as the bulk of the costs are incurred in their development. Physical robots cost a fraction of adding headcount, and virtual robots (e.g., chatbots and virtual agents) can be scaled at close to zero incremental costs.” Read Full Article Here.
The State of Accessible Travel -Phocus Wire
“In the United States alone, 61 million adults, or 26% of the population, live with a disability, according to the CDC. And as baby boomers – the second-largest generation alive – continue to age, that number will grow substantially. When it comes to travel, that group is no different than the rest of the population: They want to get out and go. And far too often, hotels, airplanes, ships and destinations come up short in being able to adequately accommodate their needs.” Read Full Article Here.
Pilot Sues Southwest Airlines After Captain Exposed His Genitals In Front Of Her While She Was Flying The Plane – Paddle Your Own Kanoo
“A Southwest Airlines pilot is suing the airline, as well as her union and a now-retired Captain who admitted to exposing his genitals in front of her during a flight from Philadelphia to Orlando.” Read Full Article Here.
The Airline Codes They Never Tell You About – Your Mileage May Vary
Does it seem like airline staff are talking in a different language sometimes? Not to worry, YMMV has you covered. Read Full Article Here.
Should you tattle on people joining the mile high club? – CBoardingGroup
Inquiring minds want to know! Should you and your fellow passengers tattle on a couple joining the mile high club on your flight? The internet has spoken and we have a decision (including what some Flight Attendants think), but what’s your take? Read Full Article Here.
