An American Airlines flight attendant was recorded slapping the phone out of the hands of a father recording a dispute between his party (which included a first-grade teacher with a 7-week old baby) and the flight crew. They have subsequently booted off the flight.
The lengthy video, which features a lot of audio parts only because the phone was on the floor of the plane, picks up after some sort of incident during the boarding process. A female flight attendant is engaged in a calm discussion with the seated family – a woman, a man and a baby who is said to be 7 weeks old. The female flight attendant is informing the couple that the captain has requested they be removed from the flight. The couple is incredulous, but also calm and measured in their initial responses – almost bewildered in our opinion.
Later, a different American Airlines flight attendant arrives and immediately escalates the situation which appeared to be under control. The male FA demands the camera stop recording and then in an instant, the phone is slapped out of the patron’s hands. The confrontation continues, with audio picking up much of the interaction before the phone is picked back up.
After the couple stands up, the man starts to get far more agitated, bellowing to the plane about the unfairness of the incident, and how they are both educated with master’s degrees. The woman, who was later stated to be a first-grade teacher, tears up but remains calm as she swaddled the child.
As the passengers start to deplane, one passenger comes to their defense regarding the incident, but the flight crew is unmoved and proceeds to remove them from the flight without further incident.
The incident which precipitated the event remains unclear but appears to possibly have been about either an accidental bumping of another passenger or flight crew by the mother or perhaps someone being asked to move for the family. The captain, which asked for their removal stays hidden within the flight deck, instead counting on the flight crew to do his bidding.
Readers should note that we do not yet fully understand the full scope of this incident and have only presented an opinion on what we saw and heard in the video and not those events which preceded the incident.