Sadly, the travel freakout has become a part of the zeitgeist and today’s breakdown comes in the form of a hotel clerk who experiences a complete and total meltdown as he devolves into sobbing after slamming his head into the monitor and flagellating himself.
While all travel freakouts, breakdowns, or disturbances are sad commentaries on the current state of things in our society, the following episode is especially sad. The video begins with a hotel guest filming the desk clerk who appears to be checking in the guest. While what precipitated the need to film the clerk remains unknown, the video starts with a voice-over from the guest who is obviously engaged in some sort of dispute about his stay.
After mentioning that the company has apparently made a mistake, the man recording the incident queries why the clerk hit his keyboard (presumably happening before the video started). He notes to the clerk that he’s on camera.
The clerk, who is agitated and flummoxed hits his breaking point after the verbal onslaught from the guest and starts slamming his head into the monitor, hitting himself in the face, before walking away sobbing, noting that his life has been ruined.
While we have no idea what precipitated the incident, it’s both shocking and heart-wrenching to see the young man experience some sort of breakdown as he hits his limit. While we have all been engaged in disputes with companies or service providers it’s hard to fathom a scenario where the situation is so egregious that one party devolves into tears. Clearly, the young man is not well, and shouldn’t be in a customer-facing role, but the guest clearly has a role to play in the situation as it would seem at a minimum his verbal attacks played a meaningful role in triggering the breakdown.
This is, of course, speculation, because much is not known about the incident at this time.
Let’s hope the young man gets the help he needs.